Everything a daycare, boarding and spa business runs on
Each feature below is in the demo today. Sign in and try any of them with made-up families and dogs. (Push notifications are switched off in the demo; everything else works.)
Bookings and capacity
Take bookings for daycare, boarding and spa without overfilling a room.
- Daycare, boarding and spa bookings
- Staff book from the calendar or a family's record; parents book from their portal. Every booking checks the dog's vaccines and agreement first.
- Room types and nightly capacity
- Set how many rooms of each type every location has. Boarding requests show what's free for each night of the stay.
- Requests that wait for a yes
- Boarding requests wait for staff confirmation, with a deposit taken when the room is reserved.
- Waitlist
- Families join a waitlist for full dates and see their place. When a room opens up, staff are alerted to offer it.
- First-visit evaluations
- New dogs book an evaluation slot, and staff track each one from booked to approved.
Check-in and care
Get every dog in, looked after and back out with the right notes and the right bill.
- Roll Call
- Today's guests across daycare, boarding and spa, with check-in and check-out right from the list.
- Entrance kiosk
- A tablet by the door where families check in with a QR code or their phone number and add a bath.
- Admission rules
- Expired vaccines and unsigned agreements stop a booking or check-in, with the reason shown and a manager override that's logged.
- Kennel Cards
- Printable cards with feeding, medications and handling notes from the dog's record.
- Shift Queue
- Meals and medications become tasks for the people on shift, and missed ones are flagged as urgent.
- Incidents and notes
- Log incidents and keep household notes where the whole team can see them.
Families, dogs and paperwork
Keep the records that matter current without chasing paper.
- Dog and family profiles
- Breed, birthday, weight, feeding instructions, medical alerts and notes for every dog; emergency contacts and visit history for every household.
- Vaccine records
- Parents upload records; staff approve or reject them. Upcoming expiries are flagged before they become a problem.
- Agreements
- Parents sign your agreement online. Publish a new version and the app tracks who still needs to re-sign.
- Action Center
- Everything that needs a person (expiring vaccines, unsigned agreements, unpaid invoices, requests) in one list with owners and due dates.
Payments, packages and memberships
Charge the right price every time and stop chasing what's owed.
- Invoices and online payment
- Send invoices, let parents pay online, or charge a saved card at checkout. Refunds in a couple of clicks.
- Packages
- Sell day packs and bath packs. Credits are used automatically when a visit is checked out.
- Memberships
- An annual member plan with member pricing, and monthly unlimited daycare that renews automatically.
- Price catalog
- One list of prices for every service and location, with price changes you can schedule ahead.
- Rewards, referrals and birthdays
- Coins on every purchase with tiers, referral codes for families, and a birthday offer for every dog.
- Audit and reconciliation
- See payments that don't match an invoice and resolve them with a note.
Pet-parent portal and community
Give parents what they keep texting you for, in an app with your name on it.
- Parent portal
- Bookings, invoices, packages, membership, agreement, vaccine uploads, check-in QR code and their dogs' profiles.
- Private photo feed
- Photos, stories, polls and contests from the day, visible only to your families. Staff approve posts before they go up.
- Notifications
- In-app notifications for bookings, check-ins, invoices and feed activity; push notifications when you turn them on.
Messages and retention
Stay in touch, and win back the families who've gone quiet.
- Texts from the app
- Staff text families from the business number, and every message is logged.
- Retention queue
- A list of families who haven't been in for a while, with suggested messages and offers your team can send.
- Message outbox
- A record of every text and email the app sent, and whether each one went out or failed.
The assistant
Quick answers for parents and a head start for staff.
- For parents
- Answers about your hours and policies, prices quoted from your own price list, and their own bookings, balance and readiness for drop-off. It can start a booking request for staff to confirm.
- For staff
- A summary of today's queue, plain-English explanations of an invoice, and first drafts of feed captions.
- Kept in bounds
- It only sees the person's own records, never takes payments, and can be switched off.
Running the business
See the whole operation, and keep each location's own rules.
- Dashboard
- Today's arrivals, who's on site, revenue and the things that need attention, per location or combined.
- Multiple locations
- Each location has its own hours, rooms, evaluation times, tax rate and time zone.
- Staff accounts
- Staff request access and the owner approves them. Owners and staff see different tools.
- Installable app
- Works in the browser and installs to the home screen on iPhone, Android and computers.
Try any of these in the demo.
Open the demo and sign in as a front-desk lead, a manager or a pet parent. When you're ready, book a call and we'll show you what your version would look like.