Customer story
Built for Pawtastic Academy
Pawtastic Academy is a US dog daycare, boarding and spa business with multiple locations.
The need
Running daycare, boarding and spa across more than one location means a lot of moving parts every day: bookings and room capacity, vaccine records, signed agreements, payments, packages and memberships, and keeping pet parents in the loop.
Tendstay was built for them, step by step, around those real day-to-day needs rather than a feature list written in advance.
What we built
- Bookings and capacity
- Daycare, boarding and spa bookings with room counts per location, requests that wait for staff confirmation, a waitlist and first-visit evaluations.
- Admission checks
- Vaccine records and signed agreements checked before a booking or check-in goes through.
- The front desk and the kennel
- Roll Call, an entrance kiosk, kennel cards and a shift queue for meals and medications.
- Money
- Invoices, saved cards, packages, memberships and deposits.
- Pet parents
- A portal for bookings, payments, agreements and vaccine uploads, a private photo feed, and an assistant that answers from the business's own information.
How it's used day to day
From front desk to pet parents, it runs their day. Their team uses it every day, and so do the families who bring their dogs.
Pawtastic Academy loves it, and it has been very helpful to them.
What's next
The same system is now available for other pet businesses, set up in their own brand. The demo is a clone of the same experience under our own Tendstay name, with made-up data.